Finance

Customer Retention Rate Calculator

Retention rate.

Calculated Output

Retention rate (%) 80

Step-by-Step Breakdown

1. Values used:

2. Customers at end = 480

3. New customers acquired = 80

4. Customers at start = 500

5. Retention rate = 80%

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Frequently Asked Questions

Good rate?

Above 90% annual retention is good for many sectors.